Brekken's Return Policy

We want you to love your purchase from Brekken’s. If something isn’t right, we’re here to help.

Damaged or Wrong Items

  • Please inspect your order upon reception. If the item is defective, damaged or you receive the wrong item, contact us at orders@brekkens.com within 48 hours so that we can evaluate the issue and make it right. In these cases, return shipping fees will be waived.

Returns

  • Returns are accepted within 30 days of delivery with original receipt
  • Items purchased between November 1 – December 31 may be returned through January 31

Return Conditions

  • Items must be new, unworn, and in original condition
  • Footwear must be returned in the original shoe box
  • Clothing must have original tags attached

Online Returns

  • Returns by mail are accepted
  • A $7.00 return shipping fee will be deducted from your refund if using our return label

In-Store Returns

Exchanges

  • We do not offer direct exchanges for online orders
  • To exchange an item, please return your original purchase and place a new order

Refunds

  • Refunds are issued to the original form of payment after your return is received and inspected, funds may take 1-5 days to appear

How to Start a Return